Privacy policy
Privacy Policy
Last updated: 10/26/26
Zorins LLC, doing business as The Zorins (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit www.thezorins.com, make a purchase, contact us, or otherwise interact with our online store.
1. Information We Collect
Depending on how you interact with us, we collect the following types of information:
- Contact information: Your name, email address, telephone number, and billing and shipping addresses.
- Order information: Products purchased, transaction details, delivery information, and return or refund requests.
- Payment information: Information needed to process your payment through Shopify and the payment providers available at checkout.
- Communications: Information you provide when you contact us, submit a review, or respond to a promotion.
- Device and browsing information: Your IP address, browser type, device information, pages visited, and interactions with our website, collected through cookies and similar technologies.
- Marketing preferences: Your subscription choices and interactions with our marketing communications.
Payment card details are handled by our payment providers. The information available to us depends on the payment method and provider used.
2. How We Use Your Information
We use personal information to:
- Process payments and fulfill, ship, and manage orders.
- Provide customer service and handle returns or other requests.
- Send order confirmations, shipping updates, and other service messages.
- Send marketing communications when permitted by law and consistent with your choices.
- Operate, troubleshoot, and improve our website and customer experience.
- Detect fraud, protect our business and customers, and maintain security.
- Comply with legal requirements, maintain business records, and resolve disputes.
3. How We Share Information
We disclose personal information as needed to operate our business, including with:
- Shopify: To host and operate our online store.
- Payment providers: To process payments and help prevent fraudulent transactions.
- Shipping and fulfillment providers: To deliver purchases and manage shipping issues.
- Technology and service providers: To support customer service, website operations, and other business functions.
- Professional advisers and authorities: When reasonably necessary for legal, accounting, security, or regulatory purposes.
- Parties to a business transaction: If information is transferred as part of a merger, acquisition, financing, or sale of business assets, subject to applicable law.
4. Shopify’s Role
Our store is hosted on Shopify, which processes personal information to provide and improve its services. Depending on the service and your interaction, Shopify may process information on our behalf or for its own purposes, as described in its policies.
You can learn more in the Shopify Consumer Privacy Policy and access Shopify’s privacy tools through its Privacy Portal.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support functions such as remembering items in your cart, operating checkout, and maintaining security.
You can manage cookies through your browser settings and, where available, the privacy preferences tool on our website. Blocking certain cookies may affect website functionality.
Where applicable law requires consent for particular technologies, we will request it before using those technologies.
6. Marketing Communications
If you subscribe to our marketing emails, you can unsubscribe at any time using the link included in those emails or by contacting us.
Unsubscribing from marketing does not prevent us from sending messages necessary to manage an order or respond to your requests.
7. Children’s Privacy
The Zorins creates products for children and families. Purchases, customer accounts, and marketing subscriptions are intended for parents, guardians, and other adults.
Children under 13 should not submit personal information through our store. Parents and guardians should use their own contact information when placing orders or contacting us.
If you believe a child under 13 has provided personal information to us, please contact mgutie@thezorins.com so we can investigate and take appropriate steps, including deleting information when required.
8. Photos, Reviews, and Testimonials
If you submit a review, photograph, or testimonial, it may contain personal information. Please avoid including private information in content intended for public display.
We will request appropriate permission before using identifiable customer photographs or testimonials in our marketing. A parent or legal guardian must provide any required permission for content featuring a child.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining required records, preventing fraud, and resolving disputes.
Retention periods depend on the type of information, why it was collected, and applicable legal requirements. When information is no longer needed, we delete it or de-identify it, subject to technical and legal limitations.
10. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on where you live and which laws apply, you may have rights to:
- Request access to personal information we hold about you.
- Request correction or deletion of personal information.
- Obtain a copy of certain information in a portable format.
- Withdraw consent where processing depends on consent.
- Opt out of certain advertising activities or disclosures.
- Appeal a privacy request decision or submit a complaint to a relevant regulator.
To submit a request, email mgutie@thezorins.com. We may need to verify your identity before responding. Authorized agents may submit requests where permitted by law, subject to verification of their authority.
Some requests may be limited by legal obligations or other permitted exceptions. We will not unlawfully discriminate against you for exercising applicable privacy rights.
12. International Visitors
We operate in the United States. Our service providers may process personal information in the United States and other countries, where privacy laws may differ from those in your location.
Where applicable law requires safeguards for international transfers, we use the required safeguards.
13. Third-Party Links
Our website may link to social media platforms and other third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing information.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy here and update the date above. When required, we will provide additional notice or obtain consent.
15. Contact Us
For privacy questions or requests, contact:
Zorins LLC — The Zorins
Website: www.thezorins.com
Email: mgutie@thezorins.com
Mailing address: The Zorins 575 Wharton Dr SW, Ste C103, Atlanta, GA 30336